Mygov Website

A User Experience Review of the New myGov Website

The new myGov website was rolled out over the weekend, a joint…
5 new technologies transforming the retail industry

5 New Technologies Disrupting The Retail Industry

A few years ago, online shopping hit bricks & mortar retail…

Worth the hype? The pros and cons of jumping on the social payments bandwagon

It’s easy to take for granted how valuable our smartphones…
Customer Experience Destroying Businesses

How to keep a bad customer experience from destroying your business

A bad customer experience can have an inescapable ripple effect…

3 Ways the Internet of Things Will Transform Customer Engagement in 2017

The Internet of Things (IoT) is everywhere with many tech companies…
Native VS Hybrid Apps - why and when to use each one

Native Apps VS Hybrid Apps: Why And When To Use Each One

One of the first questions to consider when jumping into the…
App Annie data: Mobile App Monetisation Trends And Drivers 2015-2020

Latest Data: App Monetisation Trends And Drivers 2015-2020

App store intelligence firm App Annie recently published new…
How Artificial Intelligence Could Transform Your Mobile App Strategy

4 Ways To Transform The Customer Experience With Artificial Intelligence In Mobile Apps

Artificial Intelligence may conjure up images of robots stealing…
The 3 step loop for delivering apps on time and on budget

The 3 Step Loop For Delivering Apps On Time And On Budget

"We're in the midst of a fundamental shift in how companies…
MIME on Opportunities for MedTech Businesses In Australia

MIME Presents: Opportunities For MedTech Businesses In Australia | Pollinate Melbourne

Heather St John is COO at Monash Institute of Medical Engineering…
5 Practical Ways To Enhance Mobile Customer Experience With Geofencing

5 Practical Ways to Enhance Mobile Customer Experience with Geolocation

The other day I was invited by CMOAustralia to comment on one…
These 10 Innovations Are Redefinining Your Customers' Expectations

These 10 Innovations Are Redefining The Expectations Of Your Customers

Every year we see new innovations pour into the global economy.…
Are chatbots a fad?

Are ChatBots A Fad?

Are ChatBots a fad? In a recent article for BizEDGE I shared…
15 user experience design secrets for building lean, profitable mobile apps

15 User Experience Design Tips For Building Lean, Profitable Mobile Apps

Making the decision to build a mobile app isn't a cheap one,…
UBER VS DELIVEROO: Which app has the best user experience?

UberEats VS Deliveroo: Which App Has The Best User Experience?

On demand services are currently on demand! The local on-demand…
Beyond Pokemon Go: Real Business Applications Of Augmented Reality

Beyond Pokemon Go: Real, Profitable Business Applications Of Augmented Reality

A few weeks ago I was fortunate to be featured in Business Insider…
5 Powerful Examples Of Beacon Technology In Australian App Development

5 Powerful Australian Examples Of Beacon Technology In App Development

The customer demand for connection across all facets of a business…
5 Exciting Predictions For The Future Of Collaborative Consumption

5 Exciting Predictions For The Future Of Collaborative Consumption

“The way we think about supply and demand will change; the…